Emirates NBD Bank PJSC is a government-owned bank situated in Dubai. This bank is one of the largest banking groups in the Middle East by assets. Emirates NBD offers free 24/7 online international transfer to its customers if transferring via online banking and mobile banking.
The international transfers made through Emirates NBD will reach the recipient in a matter of 2-3 days. Customers can make International transfers in less than 60 seconds to countries such as India, the Philippines, Egypt, Pakistan, and Sri Lanka. Let’s understand all the major features and other details of Emirates NBD International transfer.
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Emirates NBD International Transfers
Emirates NBD is one of the best banks for International transfers. Users can easily send and receive payments without any hassle using mobile or online banking. Most of the transactions are completed on the same day. Here‘s why you can count on NBD international transfers.
- Emirates NBD offers online international money transfers that would take just 2-3 days to reach the recipient. The online international transfers are free of charge via online banking and mobile banking and can be made in 60 seconds
- Free Foreign exchange services are provided by the bank to its customers. For example, account-to-account transfer, inward telegraphic transfer, and direct remittance.
- The Emirates NBD international transfer is transparent, safe and secure.
About Emirates NBD
Emirates NBD was started on 19th June 1963 when the Charter of Incorporation of the National Bank of Dubai (NBD) was signed by the H.H. Late Sheikh Rashid bin Saeed Al Maktoum. In 2007, NBD merged with Emirates Bank International (EBI) to become the largest bank in the MENAT region by assets. Thus, NBD came to be known as Emirates NBD.
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Documents Required
Below are the documents required by customers to make the transfer:
- The individual needs to have sufficient funds in the bank account and provide his/her account details
- Provide routing codes. The code is used to transfer funds in certain countries. Mostly, it acts as an alternative code to SWIFT codes. For example, IFSC in India and FEDWIRE in the US.
- The beneficiary account details have to be provided to transfer the funds
- To transfer money to a new beneficiary, the waiting period of 24 hours is applicable
Additional Documents for Transfers by Branch Visit
- Emirates ID for residents
- Copy of Passport for non-residents
- Dated and signed account payee cheque.
- Filled in an application for telegraphic transfer
Also Read– Read our blog on HDFC International Money Transfer and learn about the transfers, benefits and more.
Emirates NBD International Money Transfer Limit
Your daily limit for international money transfers can be adjusted at any time through online or mobile banking. This limit represents the maximum amount you can transfer across all your accounts in a single day. For instance, if your daily limit is set to AED 10,000 and you make a utility payment of AED 5,000 and a local transfer of AED 5,000, you will have reached your entire daily limit.
In contrast, your transaction limit—specific to certain types of payments and transfers—cannot be modified as it is determined by your banking package. For example, if the transaction limit for Etisalat payments is AED 40,000 and you make a payment of AED 20,000 from one account and AED 15,000 from a credit card, you will have utilized AED 35,000 of that transaction limit.
Emirates NBD International Transfer Processing Time
The Emirates NBD International transfer processing time is very quick. It processes all the transactions on an immediate basis. The transactions made on non-working days are processed the next day. All in all, it takes 2-3 working days to get money from the UAE to the recipient in any country. Check more details below:
- Requests that are made before 2 pm between Monday to Saturday will be processed immediately. However, for this, the customer needs to provide adequate details and sufficient funds need to be there in his/her bank account
- International transfers that are not made on working days will be processed on the next working day
- All requests that are made to the bank before 3:00 will be processed on the same day
Emirates NBD International Transfer Charges
The processing charges for online and offline Emirates NBD International transfers vary. Online and mobile banking transactions are free of cost if transferred to another NBD Emirates account. However, there might be additional charges for users who prefer offline transactions made through the Emirates NBD branch. Check all the major details below:
- Online Emirates NBD International Money Transfer– The International transfers that are made online or through mobile banking are completely free of charge.
- International Transfers made by visiting the bank- Charges will be based on the banking package for customers who prefer offline International transfers. Additional charges are applicable based on the bank that is involved.
- The banking packages available to the customers are listed below-
Banking Packages |
Priority banking package |
Personal banking and youth package |
Private banking package |
Business banking package |
How to Transfer?
Emirates NBD International transfer can be made through mobile banking, online banking, or by visiting the nearest bank. To apply for international transfers, a customer can follow the steps below:
Mobile Banking Application Process
These steps provide a straightforward method for conducting international money transfers through the Emirates NBD mobile banking platform.
To Transfer to a New Beneficiary:
- Log in to the Emirates NBD Mobile Banking app.
- Tap on the menu at the bottom of the app.
- Select International Transfer, then choose Transfer to New Beneficiary.
- Choose Bank Transfer, and specify the beneficiary’s country and currency.
- Enter the beneficiary’s details and tap Next.
- Fill in the payment details and tap Next.
- Review your information and slide to confirm.
- Enter your Smart Pass PIN to complete the transaction.
To Transfer to an Existing Beneficiary:
- Log in to the Emirates NBD Mobile Banking app.
- Tap on the menu at the bottom of the app.
- Select International Transfer and choose your existing beneficiary from the bank accounts tab.
- Enter the amount you wish to transfer and tap Next.
- Verify your details and slide to confirm.
- Enter your Smart Pass PIN to finalize the transfer.
Online Banking Application Process
These steps outline the process for conducting an international money transfer through Emirates NBD’s online banking platform.
- Log in to your Online Banking account.
- Click on the menu at the top of the page.
- Under the Bank Accounts tab, select International Transfer and choose your beneficiary with an international account.
- Enter the amount you wish to transfer and select the currency, then click Next.
- Review the transfer summary.
- Enter the beneficiary’s mobile number and click Submit.
- You will receive an authorization request on your mobile device. Open your mobile app and slide to confirm.
- Enter your Smart Pass PIN to complete the transaction.
Visiting a branch
- Visit the branch before 2 pm on a working day and bring the necessary documents
- The International transfer will be processed on the same day
- Charges will be applicable based on the banking package
How to Track Your Emirates NBD International Transfer?
Tracking your international transfer is essential to ensure that your funds reach the recipient on time and without any issues. Emirates NBD provides multiple ways for customers to track their international transfers, giving them peace of mind throughout the process.
1. Tracking Through Mobile Banking App
Emirates NBD’s mobile banking app offers a simple way to track your international transfers. After initiating the transfer, you can easily monitor its progress within the app. Here’s how you can do it:
- Log in to the Emirates NBD Mobile Banking app using your credentials.
- Go to the ‘Transfers’ section in the menu.
- Select ‘International Transfer’ and find the transaction you want to track from your transfer history.
- You will be able to see the status of your transfer, including whether it’s still being processed or has been completed.
The app provides real-time updates on the transfer status, so you can check at any time to see if your money has been received by the beneficiary.
2. Tracking Through Online Banking
If you prefer using online banking, you can track your international transfer via the Emirates NBD online banking platform:
- Log in to your Emirates NBD online banking account using your username and password.
- Navigate to the ‘Transfers’ tab and select ‘International Transfers’.
- Find the specific transfer you want to track in your transfer history.
- The transfer status will be displayed, letting you know if the funds have been sent, are in progress, or have been received by the recipient.
You can also review detailed information like the amount, recipient details, and transaction reference numbers associated with your transfer.
3. Tracking Number and Updates
When you initiate an international transfer, Emirates NBD may provide a tracking number or reference ID associated with the transaction. This tracking number is essential for monitoring the progress of your transfer, and you may need it if you wish to contact customer support for further details.
You can use this reference ID to inquire about the status of your transfer by contacting Emirates NBD customer service or through the online banking app.
In some cases, you might also receive automated updates via email or SMS, informing you about the transfer’s status. This includes confirmation when the money is sent, in transit, and when it has been successfully credited to the recipient’s account.
4. Customer Support for Tracking Assistance
If you’re unable to track your transfer or have concerns about any delays, you can always reach out to Emirates NBD’s customer support. The bank’s support team can assist you with the status of your transaction and provide additional details, such as the exact time the transfer was completed and any issues that might have occurred.
You can contact customer support through:
- Phone: Reach out to the customer service hotline for immediate assistance.
- Email: Send an email inquiry for detailed responses.
- Branch: Visit your nearest branch to inquire in person if you prefer face-to-face interaction.
Emirates NBD International transfer can be made through online banking, mobile banking, or by visiting a branch. Online international transfers are free of charge and can be made in 60 seconds. International transfers that are made by visiting a branch are levied. The Emirates NBD international transfer fee would depend upon the banking package selected by the customer.
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FAQs
Yes, Emirates NBD allows international transfers to multiple countries, including India, the Philippines, Pakistan, Egypt, Sri Lanka, and many more.
The Emirates NBD online International transfers are free of charge made via mobile banking and internet banking. However, transfers via branch have different charges based on your account package.
Online transfers to India can be made by logging into your account, selecting the transfer option and then clicking on International transfers. The next step is to follow the on-screen instructions.
Those who hold NRE or NRO accounts have no limit to the transfer amount. No maximum limit is set for India to UAE or visa versa for such account holders.
Emirates NBD international transfers take 2-3 working days to be processed. The customer needs to provide adequate details and sufficient funds need to be there in his/her bank account. In such cases, transactions are also made on the same day.
Emirates NBD is one of the best banks in the UAE for international transfers.
Yes, there is a daily transfer limit for online international transfers. The limit can be adjusted through mobile or online banking as per your preference.
No, Emirates NBD charges no fees for online and mobile banking transfers. However, offline branch transfers may incur additional charges depending on your banking package.
Yes, international transfers made on non-working days are processed the next working day, provided you have sufficient funds and correct details.
Yes, to complete an international transfer, you need to provide the beneficiary’s bank account details, including the routing code and SWIFT code where applicable.
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